Dementia Team Training

Dementia Skills Training

Positive Approach to Care (PAC)

Available Training Sessions Schedule Now!

Senior Home Care Solutions/Alzheimer’s Solutions’ certified trainers can provide your team with the strategies and techniques necessary to compassionately care for those with dementia. Our trainers are certified in the Positive Approach to Care techniques.

PAC-Approved Certification Seal

What is the “Positive Approach To Care?”

Positive Approach To Care is a program developed by Teepa Snow, a leading and respected educator on dementia and dementia care. This program emphasizes making use of the skills retained by the individual while providing support, and substituting our skill, for what is no longer available.

Meet Our PAC Certified Dementia Care Trainer

Bernadette Tripp (L) with Teepa Snow

Why choose the “Positive Approach To Care” training program for your team?

  • Increase employee retention by giving them the skills to better solve behavioral challenges that arise.
  • Provide a calmer community as your employees develop their skills to connect with the dementia residents which reduces the number of outbursts.
  • Faster work completion rates as your employees recognize the unmet needs and growing distress to lessen the number of problems.
  • Improved corporate culture as employees feel they can succeed and are supported with the most effective and up to date techniques which will provide better outcomes and less problems.

What makes this program different from other dementia programs?

  • The mission is to develop each person’s talents and abilities to help gain awareness, knowledge, and skill. The goal is to transform current employee practices into a more positive dementia care culture for all concerned.
  • By using these care partnering techniques we will grow their interpersonal skills which is essential to improve the quality of life for the person living with dementia.

Strategies and Techniques of the PAC Training

Respond rather than react to a person with dementia’s change and abilities in a way that is proactive, not harmful or offensive.

Appreciate that with practice, common reactions to the person with dementia can become thoughtful responses that improve everyone’s quality of life.

Recognize the person with dementia is doing the best they can when faced with challenging situations.

Change our approach, behavior and expectations for improved outcomes.

Modify the physical and sensory environment (lighting, sound, activity) surrounding a person living with dementia to promote function and satisfaction.

“Dementia does not rob someone of their dignity, it’s our reaction to them that does.” – Teepa Snow

Hand Under Hand


Class A: Normal vs Not Normal Aging

Understanding the difference

Class B: Positive Approach to Care™

Develop observational skills necessary to recognize and address unmet emotional and physical needs

Learn Care Partnering Techniques:

Class C: Teepa’s GEMS™, More Than Just Loss

Utilize Teepa Snow’s GEMS® Brain Change Model to compare the six states of cognitive function and highlight each gem’s characteristics. Instead of focusing on losses throughout the progression of dementia, the GEMS® model views all individuals as precious and unique, with differing remaining abilities. Each level of brain change is designated as a different gemstone, with distinct characteristics and the proper settings in which they are at their brilliant best.


“Thank you again for allowing us to schedule our two day PAC training with your organization. I felt that the content of the training program was extremely appropriate and related very well to the jobs of our caregivers. We have already utilized some of the approaches with positive effect. I am hopeful that we can coordinate another training for the rest of the nursing home and Assisted Living staff in the near future.”

– McHarrie Life Senior Community

Schedule Your Staff Training

Call today for more information or to schedule this valuable training for your staff

For your convenience, our trainers will come to your site to provide the Dementia PAC training.

Sheila Ohstrom 315-469-1000

Bernadette Tripp 315-469-1000

We come to you!